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We craft customer-centric, data-driven strategies that empower your programs to achieve business goals and drive meaningful, memorable customer experiences.
(Re)imagine the visual identity of your brand — from typography, logo design, and brand guidelines to messaging, packaging, and video templates.
Select and implement composable enterprise and MarTech platforms that create efficient processes, execute targeted outreach, and build adaptable experiences.
Integrated campaign teams launch real-time, personalized experiences based on data-driven automation at every step along the customer experience.
Capture on-time insights that enhance organic reach/SEO, optimize growth strategies, and drive higher demand and engagement.
Deliver surround-sound loyalty programs, from customer engagement and delight moments to traditional earn-and-burn dynamics.
Attracting and retaining today’s customer demands great creative, exceptional user experience, data-driven personalization, and technical excellence. WillowTree stands out in the agency landscape as uniquely capable of delivering all these elements seamlessly and effectively.
There's never been a more exciting or challenging time to be a marketer. Advances in technology and artificial intelligence create new possibilities for customer engagement, but navigating this ever-shifting terrain requires multidisciplinary expertise and partnership across the enterprise. WillowTree specializes in breaking down the silos that hold back great marketing — be it org structure, operations, or data — while selecting and implementing the right tools and technology for the job.
“WillowTree is the best firm we worked with — that I’ve ever worked with — and their leadership across our CDP implementation was great.”
“The diligence and strategic rigor was unparalleled.”
WillowTree revamped Brightline’s website, iOS and Android native apps, kiosks, digital signage, and launched a digital marketing engine fueled by Adobe Experience Cloud. After implementing Adobe Real-Time CDP in just 12 weeks, the transformation drove a 70% reduction in time to book in-app, plus a 34% increase in app downloads.
WillowTree revamped Brightline’s website, native apps (iOS and Android), kiosks, digital signage, and launched a digital marketing engine fueled by Adobe Experience Cloud. After implementing Adobe Real-Time CDP in just 12 weeks, the transformation drove a 70% reduction in time to book in-app, plus a 34% increase in app downloads.
WillowTree partnered with John Hancock Investments, the US brand of Manulife Financial Corporation, on their digital transformation journey. Implementing our new Maestro platform drove a 100% increase in monthly active users, a 35% increase in organic site traffic, and a 100% increase in pages per visit — all delivered in five months and with 70% cost savings.
WillowTree’s partnership with John Hancock Investments, the US brand of Manulife Financial Corporation, drove a 100% increase in monthly active users, a 35% increase in organic site traffic, and a 100% increase in pages per visit.
WillowTree implemented Adobe Customer Journey Analytics to create a singular view of online and offline customer interactions, generating actionable insights and helping TELUS reduce call volume and unlock personalization.
WillowTree implemented Adobe Customer Journey Analytics to create a singular view of online and offline customer interactions, generating actionable insights and helping TELUS reduce call volume and unlock personalization.
