"Through user interviews, testing strategy, risk analysis, and reporting, WillowTree has not only understood users' needs, mental models, and desires related to AI-powered virtual assistants but also established the UX guidelines and added to the bank's bot experience knowledge base."
Financial services firms require strict standards of accuracy, reliability, and regulatory compliance in their digital experiences. A leading North American financial services firm came to WillowTree to create a next-gen chatbot experience in just eight weeks, and our successful delivery paved the way for our GenAI Jumpstart accelerator — a safe, secure, modular architecture we can adapt to any industry.
A leading North American financial services firm came to WillowTree to create a next-gen chatbot experience in just eight weeks. Our successful delivery paved the way for our GenAI Jumpstart accelerator — a safe and secure architecture adaptable to any industry.
Telecommunications leader TELUS is exceptionally mature in managing privacy risks in the context of AI. We worked with them to design and deliver the first GenAI-powered chatbot internationally certified in Privacy by Design (ISO 31700-1). Evaluated by KPMG, and powered by the Fuel iX enterprise-grade AI engine, the tool provides a safe, convenient, and intuitive customer support experience, ensuring privacy is the default setting.
Telecommunications leader TELUS is exceptionally mature in managing privacy risks in the context of AI. We worked with them to design and deliver the first GenAI-powered chatbot internationally certified in Privacy by Design (ISO 31700-1). Evaluated by KPMG, and powered by the Fuel iX enterprise-grade AI engine, the tool provides a safe, convenient, and intuitive customer support experience, ensuring privacy is the default setting.
WillowTree’s free Vocable app gives a voice to the millions of US adults with speaking difficulties through voice technology, ChatGPT, and the latest in Apple technology
WillowTree’s free Vocable app gives a voice to the millions of US adults with speaking difficulties through voice technology, ChatGPT, and the latest in Apple technology.
Data is intrinsic to building consumer credit. Just ask one of our recent clients, a renowned data analytics and consumer credit reporting firm. Via its credit monitoring system, our client informs 3.6 billion credit decisions annually, protecting 134 million consumers from fraud. The industry-leading firm asked WillowTree to modernize its entire data infrastructure by incorporating modern machine learning capabilities and best practices. In doing so, we delivered tangible and significant business outcomes.
Our client, a renowned data analytics and consumer credit reporting firm, informs 3.6 billion credit decisions annually, protecting 134 million consumers from fraud. WillowTree modernized its entire data infrastructure by incorporating modern machine learning capabilities and best practices, leading to tangible and significant business outcomes.
