I’ve spent countless hours researching and designing the project I’m about to present to our client. I sent out the meeting agenda listing specific items I’ll cover during the meeting, and reviewed project deliverables. I’m also ready to share sound reasons for every design decision made so far on the project.
Our client just dialed in. Even though we aren’t in the same physical location for today’s meeting, I’m walking around the conference room just like I would if I were presenting my designs in person to them. As I walk around, I create a narrative for the client using personas and scenarios to describe exactly how my designs meet the project’s needs. The developer I’m working with is taking detailed notes, allowing me to focus on what I’m saying without having to worry I’ll miss important client feedback I’ll need later.
As soon as the call is over I review the meeting notes, and send a recap email to our client summarizing what we discussed, as well as next steps for all parties. I’m confident I did everything I needed to do to ensure my presentation on the call was successful.Continue Reading Article